We will always try and make sure we are aware of any particular access issues when dealing with our customers and whether you order a playhouse, a castle or a treehouse all of our products are assembled prior to dispatch on a ‘dry run' to ensure it all works as it should. The playhouse is then disassembled and packed flat ready to deliver. All our playhouses are delivered by our own drivers.
If you think there might be issues with access please talk to us before we start to build your project, and we can build to accommodate any issues
All our playhouses are delivered ands installed by our own staff.
As a general rule we will not build individual panels of more than 8ft by 6ft which will fit through a standard doorway. If larger panels are needed we build them in sections. This generally means that the playhouses can fit through most access points including, when there is no separate access to a back garden, through a house. If access is particularly tight or there are any bends that we will have to take the playhouse panels around, please help us by pointing this out, as a particularly slim door for example, may mean that we need to build even smaller panels.
Relocation Service
Should you move house, we offer a relocation service for our playhouses.
Excellent service from start to finish, really well thought through
July 2011
Mrs M - From London
I am stuck away and unable to get to see the new Treehouse for myself, but Jackie has sent photos and she and Dave the gardener are very impressed. i have seen a few photos and it looks amazing. The grandchildren are going to have the most wonderful time. Two of them will be with us for Easter and we plan a solemn opening to the structure with a big ribbon for them to cut before they go in.
Mrs S - Buckinghamshire
As the girls are still quite young they like us to be in the garden with them when playing on it but we are not allowed inside - kids space only!! It is all very safe and cleverly thought out so we have no worries about letting them play on their own and they can not wait until they are a bit older so they can camp in it with daddy! The girls have older cousins and together they play for hours so I can't wait to see them develop with the playhouse as they get older'
Mr & Mrs J - Herefordshire
My Granddaughter loves having her own personal space - Adults by invitation only!
March 2011
We are still in difficult times but are pleased to say that we are getting back into our stride We are now back with our full work force, and although some supplies are still difficult to get and perhaps taking longer, we are managing to ... more
Its difficult times and well done to all those who are still operating.At The Playhouse Company, we have a good sized production area and are able to carry on producing products, both standard and bespoke, still allowing space between ourselves.... more
A question often asked of us here at The Playhouse Company is “is my garden suitable for a playhouse?” The answer is almost always YES – our playhouses are custom built to your specific requirements; so, whether you’ve got a s... more
Playhouses often become a tad neglected during the colder months; with the excitement of Hallowe’en, Bonfire Night and, of course, Christmas coupled with unpredictable weather conditions it’s easy to see why the children don’t spend... more
We are working at reduced capacity in order to maintain the strictest of safety standards in line
with Government guidelines (more on how we are adapting to COVID here).
Please do get in touch via phone or email to discuss new orders or progress on existing.
Important
We Are Unable To Accept New Commissions Presently
We are a small company, set up and run by Richard and Kay and supported by a skilled team of 4 who help build and deliver our projects.
Richard has recently had a health scare, and during the next few months of his recuperation we have decided, reluctantly, to limit the number of projects we take on and have decided to stop taking new commissions until December 2021.
Richard does all the design and manages the build and installation, and Kay is the voice you will speak to and help with advice and then making sure your project runs smoothly from inception to the children enjoying it in your garden. Over the past 30 years we have completed well over 1,000 projects, all to a greater or lesser extent custom designed. It is a great privilege to design and build playhouse and treehouses, and for us almost as much fun to design and build as the children have pleasure thereafter. We firmly believe that in order to design and build a great playhouse project you must love it just as much. We do love what we do and this makes it all the more difficult for us to pause enquiries, but health is paramount so makes this the only decision.
We assure all existing customers that your delivery obligations will be met in full and are always available for any queries about existing products.
If you would like to register an interest for a project in 2022, please just send us an email or give us a call and we will re-connect at the end of the year by which time Richard will be fully charged and ready to enjoy exciting new projects.
