The Playhouse Company

Archive for the ‘In the Office’ Category

Our new website is still snagging unfortunately but hopefully will be live very soon – we’re better at creating and installing playhouses, see bottom paragraph! Well, the busy season is fast approaching and our order books are now full until mid-April. Luckily it’s not all hard work at The Playhouse Company and last week we were over in Amsterdam visiting our distributor for Holland and Germany. We were seeing Kidshousekeeping, a Dutch company who specialise in distributing a number of different playhouses including ours – www.theplayhousecompany.nl. It was great to catch up with all of them and also enjoy a nice couple of days in Amerstdam too! In total we have 13 foreign language sites across Europe and as far afield as Mexico and South Africa.

We recently installed this lovely little playhouse in a small city garden. Following a special request the front door has a star shaped cut out window and there’s even a door bell for the door.

Any shape can be cut out for a window and for two young Liverpool supporters they wanted the Liverpool Football Club logo. We relish the challenge of such requests, plus children love having their own input with a design – so let them be creative and put us to the test!

Recently Matt, one of our team leaders took on the responsibility of managing all our deliveries. Playhouse Company products all include delivery and installation in their price – this is not simply a matter of sending a package with a courier who may or may not turn up when expected or who at best provides a possible six home time slot. Here at The Playhouse Company things are a bit different and we pride ourselves on providing you with a hassle free day which hopefully you and your child will cherish.

• When you place your order we will allocate a delivery – this can either be a week commencing date or if you have a specific date in mind we can put in a firm date
• Two weeks prior to delivery we will be in contact to reconfirm the date and time
• We will give you an arrival time and the name of who will be installing your playhouse
• Your playhouse will be loaded on our own vehicles here in Herefordshire and transported directly to your garden
• We endeavour to do our utmost to be with you on time and should traffic be proving a problem we will phone to let you know
• We will install your playhouse and leave it all ready for your children to enjoy
• We ensure everything is left tidy and any rubbis is taken with us when we leave

… Beat that for great service?